Customer service
CUSTOMER SERVICE
Our customer service is closed: 6/12, 24-26/12, 1/1 and 6/1.
Our customer service responds to messages Monday - Friday between 7-16.
COSMETOLOGIST
If you need advice on choosing products, our beautician will help.
Check out our cosmetologist's advice here.
AFFILIATE PROGRAM
We partner with influencers through our affiliate program. You can find more information here.
Frequently asked questions
You can find current delivery prices here .
You can also estimate the price for shipping costs with the shopping cart calculator. You can see the final delivery price at checkout.
Once you have completed your order, i.e. successfully paid for it, no changes can be made to the order, its products or the collection point.
This means that the order cannot be canceled after it has been placed either, as our warehouse starts processing orders immediately after they arrive.
However, you can always return all or part of the unopened products in your order within 14 days of receiving the order.
Check out the return policy .
All* unopened products have a 14-day right of return from the time you have received the products.
If you wish to return your order in whole or in part, you must notify us within 14 days of receiving the products. You can make a return notification by sending an e-mail to info@yepposoonsoo.se.
Please note that the return cost is 140 kr, which includes return postage and costs.
Alternatively, you can return the products directly to our store. Return to the store is free.
We accept payment methods such as online payment, bank card, credit card, invoice, Swish and PayPal.
See payment methods .
