Customer service

You can find current delivery prices here.

You can also see the final delivery price at checkout.

Once you have completed your order, that is, successfully paid for it, no changes can be made to the order, its products, or the pickup location.

This means that the order cannot be canceled after it has been placed, as our warehouse begins processing orders immediately after they are received.

However, you can always return all or part of the unopened products in your order within 14 days after you have received the order.

Check out the return policy.

All* unopened products have a 14-day return policy from the date you receive the products.

If you want to return your order in whole or in part, you must notify us within 14 days after receiving the products. You can make a return request by sending an email to info@yepposoonsoo.se

Please note that the return cost is 140 kr, which includes return postage and fees.

Alternatively, you can return the products directly to our store. For in-store returns, we charge a return fee of 140 kr if the entire order is returned or if the order value after the return is less than 399 kr.

We accept payment methods such as online payment, debit card, credit card, invoice, Swish, and PayPal.

See payment methods.